Privacy Policy

Introduction

At AI agency Claw ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or engage with our custom AI employee solutions.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry form
• Request a consultation or quote
• Subscribe to our newsletter
• Engage our services for AI employee solutions
• Communicate with us via email, phone, WhatsApp, or other channels

This information may include:

• Name and business name
• Email address and phone number
• Company information and job title
• Billing and payment information
• Communication preferences

Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This data may include:

• IP address and browser type
• Pages visited and time spent on pages
• Links clicked and actions taken
• Device information and operating system
• Referral source and exit pages

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations and enforce our terms

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are obligated to maintain the confidentiality of your information and are restricted from using it for any other purpose.

Third-party services we may use include:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and tracking services
• Customer relationship management (CRM) tools
• Email marketing platforms

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

GDPR Rights (European Union)

If you are located in the EU, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your data to another service
• Objection: Object to processing of your data

CCPA Rights (California)

If you are a California resident, you have the right to:

• Know: Request disclosure of categories of personal information collected
• Delete: Request deletion of personal information
• Opt-Out: Opt-out of the sale of personal information
• Non-Discrimination: Not be discriminated against for exercising these rights

To exercise any of these rights, please contact us at hello@claw.agency or via WhatsApp: +62 811-3702-343.

Cookies Policy

Our website uses cookies to distinguish you from other users. This helps us provide you with a better experience and allows us to improve our site.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Allow enhanced functionality and personalization
• Marketing Cookies: Used to track visitors across websites for advertising purposes

Managing Cookies

You can manage or disable cookies through your browser settings. However, please note that disabling essential cookies may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post any changes on this page and update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: